Shipping & Delivery
Let’s Get You Building!
Thank you for choosing Good Mess. We are fully committed to getting your hands-on kits to your doorstep as quickly and smoothly as possible so the screen-free fun can begin. Here is everything you need to know about how we process and ship your orders.
⏱️ Processing & Dispatch
The Quick Turnaround: We typically pack and dispatch all orders within 2 business days of placement.
Our Warehouse Hours: Our packing crew is on the floor from Monday to Saturday (excluding public holidays).
Weekend Orders: If you place an order on Sunday or during a public holiday, we will get it boxed up and shipped out first thing on the subsequent Monday or the very next business day.
🚚 Delivery Timelines
Once your order leaves our warehouse, standard delivery across most regions takes 2 to 5 business days.
While we always aim for the speediest routes, certain unique geographies naturally take a little extra travel time. Here are our minimum estimated delivery timelines for specific regions:
Metro Cities & Standard Locations: 2–5 business days
Kashmir & Northeast Region: 5–7 business days
Himachal Pradesh, Rural Punjab, and Rural UP: 5–7 business days
Ladakh: 7 business days
📦 Shipping Charges & COD
Prepaid Orders: We believe in keeping things simple—we offer 100% Free Shipping on all prepaid orders across India.
Cash on Delivery (COD): We are happy to offer COD! However, please note that our delivery partners levy a flat ₹50 cash handling fee for this service. To bypass this extra charge, you can easily opt for any of our secure prepaid payment methods at checkout.
🔍 Tracking Your Order
The moment your kit leaves our facility, we will send a confirmation email straight to your inbox packed with tracking information. You will be able to monitor your package’s journey every step of the way via our trusted courier network, which includes Bluedart, Ekart, Delhivery, Xpressbees, and Pikndel.
🌦️ When Life Happens (Delays)
We always push to meet our delivery promises, but sometimes unforeseen real-world events—like extreme weather, regional holidays, or unexpected transit disruptions—can cause a slight delay.
If your order faces a significant delay, we won’t keep you guessing. We will reach out to you directly via Email or WhatsApp to keep you fully updated. We truly appreciate your patience and understanding when these rare situations pop up!
👋 Got Questions? Let’s Chat.
If you have any questions about an ongoing order, a tracking link, or shipping details, our team is right here to help:
Email Us: support@goodmess.in
Call Us: +91 9429900581
Thank you for trusting us to bring screen-free, beautifully messy discovery into your home!